PRIVACY POLICY

We collect the following types of personal information from clients:

• Personal Identification Information: This may include your name, address, phone number, email address, and date of birth.
• Medical Information: Health-related information such as test orders, medical conditions, allergies, and other relevant details needed to perform the services.
• Payment Information: Details such as credit/debit card information or billing address used for processing payments.
• Service History: Information related to your past appointments, test results, and any other services rendered.

We use your personal information for the following purposes:

• To provide mobile phlebotomy services and collect specimens.
• To communicate with you about appointments, test results, and follow-up services.
• To process payments and manage billing.
• To improve our services, including customer support and service quality.
• To comply with legal, regulatory, and safety requirements.

Swift Samples takes reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use physical, administrative, and technical safeguards to secure your data. All payment transactions are processed through secure, encrypted systems. We maintain strict internal policies to ensure your information remains confidential and is only accessible by authorized personnel.

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• With Healthcare Providers and Laboratories: To facilitate the collection and processing of specimens and to deliver results to the appropriate parties as needed.
• With Third-Party Service Providers: We may share information with trusted third-party vendors who help us with services such as payment processing and scheduling. These vendors are required to keep your information confidential and secure.
• As Required by Law: We may disclose your personal information if required to do so by law, regulation, or in response to a valid legal request.

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we have collected about you.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You may request the deletion of your personal information, subject to legal requirements and business needs.
• Opt-Out of Communications: You can opt out of receiving marketing emails and other communications from Swift Samples.

To exercise any of these rights, please contact us using the details provided below.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.

Our website and services may contain links to third-party websites. These third parties have their own privacy policies, and Swift Samples is not responsible for their practices. We encourage you to review the privacy policies of any third-party websites you visit.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under the age of 13, please contact us immediately so we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or the way your personal information is handled, please contact us:

• Phone: (863) 312-3238
• Email: info@swiftlabsamples.com
• Mail: 304 E Pine Street, Lakeland, FL 33801